Last updated: May 2026
1. Introduction
Roseville Recovery Center ("we," "our," or "us") is committed to protecting the privacy of all individuals who visit our website or seek treatment services. This Privacy Policy explains how we collect, use, and safeguard your information when you visit www.rosevillerecovery.com.
As a DHCS licensed and Joint Commission accredited addiction treatment facility, we are bound by all applicable federal and California state privacy laws, including HIPAA and 42 CFR Part 2, which governs the confidentiality of substance use disorder patient records.
2. Information We Collect
- Personal Information: Name, phone number, email address, and information you voluntarily provide through our contact or insurance verification forms.
- Health Information: Information about your substance use, treatment history, or insurance coverage that you share with our admissions team.
- Usage Data: Browser type, IP address, and pages visited, collected automatically through analytics tools.
3. How We Use Your Information
- Respond to your inquiries and provide information about our treatment programs
- Verify insurance coverage and coordinate admissions
- Send SMS messages related to your inquiry or treatment (if you have opted in)
- Improve our website and services
- Comply with legal and regulatory obligations
4. SMS Communications
Roseville Recovery Center operates an SMS messaging program for individuals who have opted in via our website contact or insurance verification forms. By opting in, you consent to receive text messages from us related to Conversational External communications.
- Program: Conversational External SMS — Roseville Recovery Center
- Message Frequency: Varies based on your inquiry and treatment stage
- Rates: Standard message and data rates may apply
- Opt-Out: Reply STOP to any message to unsubscribe immediately
- Help: Reply HELP or call (916) 899-4581
- Data Sharing: We do not sell, rent, or share your mobile phone number with third parties or affiliates for marketing purposes
- Carriers: Carriers are not liable for delayed or undelivered messages
5. HIPAA & 42 CFR Part 2
Any health information you share with our clinical or admissions staff is protected under HIPAA and 42 CFR Part 2. We do not disclose patient records or identifiable health information without your written consent, except as required by law.
6. Data Security
We implement appropriate technical and administrative safeguards to protect your personal information. Our website is served over HTTPS encryption.
7. Your Rights
- Request access to the personal information we hold about you
- Request correction or deletion of your information
- Opt out of SMS communications at any time by replying STOP
8. Contact Us
Roseville Recovery Center
5088 Glenwood Springs Way, Roseville, CA 95747
Phone: (916) 899-4581
Email: Info@rosevillerecovery.com